Aloha! Mahalo for choosing Shaka Guide to explore Hawai‘i. Our tours are easy to use and designed so you can focus on the fun, not the tech. Here’s how to get started:
- Download the Shaka Guide app.
- Purchase your tour(s) directly from the app or from our website.
- Redeem your purchase and download your tour(s) onto your device.
- When you’re ready to go, open the Shaka Guide app >> My Stuff >> tap on your tour and tap on Begin Tour
If you purchased as a guest on our website or purchased from a travel site like TripAdvisor, Viator, or Groupon, check out our guides:
- How to Redeem Tours purchased from the Shaka Guide Website
- How to Redeem Shaka Guide Tours Purchased Through Viator, TripAdvisor, Expedia, Booking.com, or Any Viator Partner
- How to Redeem Shaka Guide Tours Purchased Through Go City
- How to Redeem Shaka Guide Tours Purchased Through Groupon
Need more information? Check out our App FAQ's here.
Need Further Help? Have Other Questions?
If you’re having trouble with your tour, or the app, or if you have questions, feel free to reach out to our customer support team.