How to Redeem Shaka Guide Tours Purchased Through Viator, TripAdvisor, Expedia, Booking.com, or Any Viator Partner

September 16, 2025
Shaka Guide

Mahalo for choosing Shaka Guide! You’re just a few taps away from turning your booking into an unforgettable adventure. Whether you purchased through Viator, TripAdvisor, Expedia, Booking.com, or one of their partners, here’s how to redeem your tour and get rolling.

👉 Heads up: Your booking reference number is also your redeem code. You’ll see it right on your ticket (usually under the barcode). Keep it handy — you’ll need it in a minute.

Steps to Redeem Your Tour:

  1. Download the Shaka Guide GPS Driving Tours app from the App Store or Google Play.
    [DOWNLOAD LINK HERE]
     
  2. Open the app.
    • First time? Create your account.
    • Already used Shaka Guide? Just sign in.
       
  3. Tap Support (bottom right corner).
     
  4. Select Account Settings.
     
  5. Tap Retrieve Purchases.
     
  6. Choose Use Redeem Code and enter your booking reference number.
     
  7. Tap Redeem Purchase.
     
  8. Once redeemed, your tour will appear under My Stuff. Download it with WiFi before you hit the road.

Pro Tips Before You Go:

  • Download your tour ahead of time on WiFi so you won’t have to rely on cell service while exploring.
     
  • Your tour is now linked to your Shaka Guide account — no worries, you can re-download it anytime if needed.

We can’t wait to guide you through stories, sights, and hidden gems along the way. If you hit a snag, we’re here to help:
📧 aloha@shakaguide.com
📞 (808) 201-8138

Now, go ahead — download, redeem, and let the adventure begin.

 

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