Maybe you missed a story you really wanted to hear again. Or maybe you just want to hit reset and experience the whole journey from the very beginning.
No worries — restarting a Shaka Guide tour is super easy. Think of it like flipping back to page one of your favorite book: same adventure, but a fresh start.
Here’s how to do it:
Option 1: Quick Restart
- On the tour map screen, tap the Settings icon (top right).
- Select Directions to Start.
Option 2: Full Restart
- Turn the Tour Switch (bottom right) to OFF.
- Tap the back arrow (top left) → go to My Stuff.
- Select your tour → tap Begin Tour → Start Tour Now.
- Follow the on-screen prompts to restart from the top.
That’s it — you’re back at the start, ready to relive the stories and explore the route again. Whether it’s your first run or your fiftieth, restarting gives you the chance to catch every detail, every landmark, and every moment of aloha.
Need more information? Check out our App FAQ's here.
Need Further Help? Have Other Questions?
If you’re having trouble with your tour, or the app, or if you have questions, feel free to reach out to our customer support team.