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Thank You!
You’ve successfully purchased your tour(s).
Follow these steps to claim your purchase.
These instructions have also been sent to your email address.
Reminder: Sign up or log into the app using the same email you used to purchase your tours.
Please select: I'm a new user or I'm a returning user
For New Users:
1. Download the app.
Click the link or scan the QR code below to download the Shaka Guide app from the App Store or Google Play.
Click the link to download the Shaka Guide app from the App Store or Google Play.
2. Open the app.
The app should automatically open and log you in.
3. If the App Doesn’t Open Automatically
No worries! Just return to this page or check your email (we’ve sent these instructions to your inbox), then click the link or scan the QR code again to finish logging in.
4. Find Your Tours
Once you're in the app, go to the My Stuff tab to see your purchased tours.
For Returning Users:
1. Open the app.
Click the link or scan the QR code below. This will open the Shaka Guide app.
2. Using a Different Email?
If this purchase was made with an email that’s different from the one linked to your app, you’ll be prompted to transfer your purchases. Once transferred, your purchases will be permanently linked to your app account ID — not the account used at checkout.
Need to update your app account ID first? Just head to the Support tab in the app and reach out to our Customer Support team — we’re happy to help!
3. Find Your Tours
Head to the My Stuff tab to view your purchased tours.
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About Us
At Shaka Guide our goal is to connect people, with places, through stories. Our team creates immersive, self-guided audio tours that connect travelers with the history and culture of over 85 destinations across the country.
© Shaka Guide LLC 2025
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